Custom Field Migration to Zendesk, Freshdesk, and Jira
Last Updated: It is inevitable to transfer a huge amount of customer data from one helpdesk to another when you expand and grow your business. Doing it all manually is definitely a daunting task. But the good news is that there are custom field migration tools available to ease this tiresome data migration process. And […]
How Export Tickets From Zendesk Without an Enterprise Plan
Last Updated: If you are looking for steps to export tickets from Zendesk without an enterprise plan then you are at the right place. Here we have curated some easy steps that will assist you in exporting your tickets. Benefits of Exporting Tickets Steps to Export Zendesk Tickets Drawbacks of Zendesk Meet Amicusly, The Best […]
How to Create Zendesk NPS and CSAT Surveys
Last Updated: As per a report, 83% of customers would trust the recommendations from the people they know. Customers usually recommend a product when they are self-satisfied, and an NPS score can help you get the customer satisfaction report. A CSAT checks loyalty and how likely a customer would recommend your product. The higher the CSAT […]
Steps to Manage Zoho Desk Help Center Portal Access
Last Updated: If you are also confused about how to manage the Zoho desk help center portal address, don’t worry, you are at the right place. Managing help center permissions can simply help your customers in tracking, submitting, and view their tickets. Let’s quickly ride through the article to understand further details like – Benefits […]
How to Maximize Your Zendesk Answerbot
Last Updated: If you are using Zendesk for your customer support services including the knowledge base, then, you should know the ways to maximize the Zendesk answer bot to make the best out of it. But how to do that? If you are wondering the same thing, then this article is for you. It includes […]
How to Work With Pre-built Zendesk Dashboards?
Last Updated: Did you know that 90% of Americans use customer service as a factor in deciding whether to do business with a company or not? This proves how vital it is to understand your customers’ behavior and provide them with the best service. Helpdesks usually provide reports which allow you to build an impression […]
How to build Zendesk Chabots With IBM Watson Assistant
Last Updated: Com100 found that chatbot interactions have an 87.58% satisfaction rate as compared to human chat conversations. From this study, we understand that the present digital age customers prefer quick solutions and are comfortable adapting to AI services for the same. The question is, do you have a chatbot integrated with your website? If […]
3 Easy Ways To Transport Data Using Zendesk Export
Last Updated: Are you facing difficulties in exporting data from Zendesk? No need to look further, we have listed 3 easy ways to transport your data using Zendesk export. The Benefit of Exporting Data 3 Ways to Export Data Using Zendesk Drawbacks of Zendesk Meet Amicusly, The Best Zendesk Alternative The Benefit of Exporting Data […]
How to Setup Zendesk Macros?
Last Updated: Do you know, 90% of customers rate immediate response as a must while interacting with customer support? Using a chatbot and canned responses can ensure that your customers have a swift response. If you are looking for steps to set up Zendesk macros then you are at the right place. We have curated […]
How to Integrate Shopify With Gorgias
Last Updated: For an eCommerce business like yours, it is necessary to have certain tools and software integrated to meet your online customers’ needs. Especially when it comes to after-sales support and other customer services, it is very important that you provide the best customer experience on all channels and at every stage with your […]