How to Broadcast Messages on Whatsapp?
Last Updated: Do you know there are 2 billion monthly active users on Whatsapp? That’s the reason you should have a Whatsapp marketing and customer support strategy for your business. Although, it can be time-consuming to handpick every customer and message them personally. Thus creating a broadcast list on Whatsapp allows you to send messages […]
How to Integrate Whatsapp into Your Website?
Last Updated: Do you know, that showcasing your Whatsapp number on your website can get you 27% more sales leads? This will help you provide personalized assistance to your customers and retain them for a more extended period. If you are looking for steps to integrate your website with Whatsapp then you are at the […]
7 Powerful WhatsApp Automation Use Cases
Last Updated: WhatsApp from Meta is a free messaging, video-calling, and social networking app that is most popularly used and includes powerful Automation features. It’s used in more than 180 countries and by over 2 billion people. With the launch of the WhatsApp Business API, businesses can now deliver a personalized customer experience. And what […]
8 Best ServiceNow Alternatives & Competitors You Need To Know!
Last Updated: Are you looking for the best ServiceNow alternatives and Competitors? Right, then you have landed in the right place. As you know, ServiceNow is an IT service management tool that helps your business to speed up productivity and solve customer requests and issues. However, ServiceNow has a few snags in its features, like […]
How To Get WhatsApp Business Verification Done?
Last Updated: WhatsApp is used by 2 billion people around the world. However, these are individual users operating it for personal use. WhatsApp has another platform dedicated to business people. You can use it to reach out to your customers easily. But, to gain confidence with your buyers, you need to get your business verified […]
How to Provide Automated Self-Service to Customers?
Last Updated: Do you know, 70% of customers believe that a quick response from a customer team can drastically improve their customer experience? That’s why it’s vital to provide automated customer support to your clients and solve their queries swiftly. In this article, we will guide you about some of the crucial areas in which […]
ManyChat vs Chatfuel: Which has the Best Chatbot?
Last Updated: Do you know, 68% of users enjoy the speed at which the chatbot attends them? These chatbots help you to answer more straightforward queries with the help of canned responses or knowledge base articles. Entrepreneurs usually need clarification on ManyChat and Chatfuel, the best chatbot-providing software. Thus, we have curated a comprehensive comparison […]
10 Best Customer Service Automation Software For Your Business
Last Updated: Do you know that 77% of customers are willing to pay more if they receive an excellent customer support experience? Customer support should be insightful and quick so that your customers don’t have to wait too long. Automating customer support can help you quickly attend to and solve customer queries. It even handles […]
How to Schedule a Message on Whatsapp?
Last Updated: As per reports, Whatsapp currently has 2 billion active users worldwide, an apparent reason why you should have a Whatsapp marketing strategy. Though you might miss out on potential clients if you message them during work hours, thus scheduling and sending promotional messages after the work hour would help. In this post, we […]
How To Use Zendesk Canned Responses The Right Way?
Last Updated: Zendesk canned responses (or macros) are the best way to automate your responses to customer service requests, increasing your customer service response time and boosting your team’s productivity as well. But these Zendesk automated responses can also ruin the customer experience if not used the right way! In this guide, we will help […]