What is Whatsapp Business API?
Last Updated: As per a report, 33% of users prefer Whatsapp as they don’t have to wait longer to resolve their queries. That’s why you should have a Whatsapp marketing and customer support strategy to scale your business. If you want to increase customer experience through Whatsapp then you should have Whatsapp business API which […]
How to Broadcast Messages on Whatsapp?
Last Updated: Do you know there are 2 billion monthly active users on Whatsapp? That’s the reason you should have a Whatsapp marketing and customer support strategy for your business. Although, it can be time-consuming to handpick every customer and message them personally. Thus creating a broadcast list on Whatsapp allows you to send messages […]
How to Integrate Whatsapp into Your Website?
Last Updated: Do you know, that showcasing your Whatsapp number on your website can get you 27% more sales leads? This will help you provide personalized assistance to your customers and retain them for a more extended period. If you are looking for steps to integrate your website with Whatsapp then you are at the […]
How To Get WhatsApp Business Verification Done?
Last Updated: WhatsApp is used by 2 billion people around the world. However, these are individual users operating it for personal use. WhatsApp has another platform dedicated to business people. You can use it to reach out to your customers easily. But, to gain confidence with your buyers, you need to get your business verified […]
How to Schedule a Message on Whatsapp?
Last Updated: As per reports, Whatsapp currently has 2 billion active users worldwide, an apparent reason why you should have a Whatsapp marketing strategy. Though you might miss out on potential clients if you message them during work hours, thus scheduling and sending promotional messages after the work hour would help. In this post, we […]
How To Use Zendesk Canned Responses The Right Way?
Last Updated: Zendesk canned responses (or macros) are the best way to automate your responses to customer service requests, increasing your customer service response time and boosting your team’s productivity as well. But these Zendesk automated responses can also ruin the customer experience if not used the right way! In this guide, we will help […]
How to Set Up Auto Reply in Whatsapp?
Last Updated: WhatsApp is used by more than 2 billion people in 180+ countries. It is free, simple, and easy to use. Therefore, many companies started using WhatsApp to reach out to their customers. However, it could be challenging to maintain a support team to be responsive consistently. Sometimes, your team can be too busy […]
How to Auto-Reply to a Story on Instagram?
Last Updated: Do you know that 89% of consumers are likely to shop with a business that always replies? Thus you should always try and respond to your customers to increase your engagement with them. Instagram currently has 44 million users. When you post a story about a product, there are chances that there would […]
How to Setup Auto Instagram Comments?
Last Updated: It feels nice to have an adequate amount of Instagram followers. But it is challenging to remain responsive consistently. On top of that, when you do not reply to your followers’ comments, it can give the wrong impression. To overcome this, you can turn to auto Instagram comments. As the name itself reveals, […]
How to configure Zendesk Instagram Direct
Last Updated: After the Instagram Messenger API was released to businesses in 2021, customer support helpdesks like Zendesk, Amicusly, Freshdesk, etc have started integrating Instagram Direct Messaging. As these helpdesks help you with omnichannel support services, it is essential to be able to reply to your Instagram messages too from the same window. In this […]